Frequently Asked Questions (FAQ) - Jakeline's Cleaning Services
Answers to Your Most Common Cleaning Service Questions
What cleaning services do you offer?
We provide residential, commercial, and customized cleaning services, including deep cleaning, move-in/move-out cleaning, and post-construction cleanup.
Are your cleaners licensed and insured?
Absolutely! Jakeline’s Cleaning Services is fully licensed and insured for your peace of mind.
How much does a cleaning service cost?
Pricing depends on the size of the space, the level of cleaning needed, and the frequency. Contact us for a free estimate tailored to your needs.
Do I need to be home during the cleaning?
No, it’s up to you! Many clients prefer to leave a key or provide entry instructions. Rest assured, our team is professional and trustworthy.
Do you offer same-day cleaning services?
We try to accommodate same-day requests when our schedule allows. Call us to check availability.
How do you handle special cleaning requests?
We’re happy to customize our services to meet your specific needs. Let us know your requests during your booking.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic cleaning products to ensure the safety of your family and pets.
How long does a typical cleaning session take?
The duration depends on the size of your space and the type of cleaning required. On average, a standard cleaning takes 2–4 hours.
How far in advance should I book a cleaning service?
We recommend booking at least a week in advance to secure your preferred date and time.
Do you bring your own cleaning supplies?
Yes, we bring all necessary cleaning supplies, including high-quality and eco-friendly products for a safe and thorough clean.
What areas do you serve?
We serve Richmond, VA, and all surrounding areas, including Midlothian, Henrico, Chesterfield, and Glen Allen.
How do I book a cleaning appointment?
You can book an appointment by calling us, sending an email, or filling out the contact form on our website.
What is included in a standard cleaning?
Standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom cleaning, and wiping surfaces in living areas and bedrooms.
What payment methods do you accept?
We accept cashless payments, bank transfers, payment by check and digital payment platforms venmo and zello.
Do you offer recurring cleaning services?
Yes, we offer weekly, bi-weekly, and monthly cleaning plans at discounted rates.
Do you clean carpets or upholstery?
While we vacuum carpets as part of our standard service, deep carpet or upholstery cleaning requires specialized services, which we can recommend.
Can you clean after renovations or construction?
Yes, we specialize in post-construction cleaning, ensuring your space is dust-free and ready to use.
Do you clean windows?
We clean interior windows as part of our deep cleaning services. Exterior window cleaning can be arranged upon request.
Jakeline's Cleaning Services in Richmond VA
Jakeline’s Cleaning Services is a trusted provider of residential and commercial cleaning in Richmond, VA, and surrounding areas. Known for reliability and attention to detail, we offer tailored cleaning solutions to keep homes, offices, and businesses spotless. Serving RVA with care and excellence!
We accept:
check – venmo – zello – money
